How can we help?

Find answers below or reach out directly — we're here to help.

Contact us

Email us and we'll get back to you within 24 hours.

support@bettersites.com

Frequently asked questions

Log in to your dashboard and click "Edit Website." This opens an inline editor where you can update text, services, photos, hours, and more. Changes preview in real time before you save.

Go to Dashboard → Domains. You can change your subdomain at any time. Professional tier customers can also purchase and connect a custom domain — we handle SSL and DNS setup for you.

Go to Dashboard → Settings and click "Cancel subscription." Your site will remain active until the end of your current billing period. No cancellation fees, no contracts.

Go to Dashboard → Settings and click "Delete account." This permanently removes your account, website, and all associated data. This action cannot be undone.

Starter includes your hosted website with a bettersites.com subdomain, mobile-optimized design, quote request forms, and all core features. Professional adds a custom domain, priority support, and advanced analytics.

Go to Dashboard → Settings and look for the upgrade option. You’ll be able to select the Professional plan and complete payment through Stripe. Your upgrade takes effect immediately.

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